EVE is Real (Evil)
I don’t play EVE, but I have been following the developing story of Erotica 1 (E1) with a particular interest this past week. The drama itself is interesting enough, but the entire episode asks a lot of compelling questions on the nature of games, social interactions outside of the game but still concerning the game, and the role (if any) of the developers.
EVE, as you might already know, is just about the most hand-off MMO on the market. Scams, extortion, and piracy are not only allowed, they are encouraged. “Be the villain,” and all that. One such scammer took things to another level though. Basically, the deal was that E1 ran an ISK-doubling scam that actually did pay out occasionally, such that it was ambiguous as to whether you could make a bunch of money. After passing the first tests, there was a “Bonus Room” in which you could quintuple your winnings again. The catch? You had to hand over 100% of your in-game assets and then jump onto a Teamspeak server for hours (!) of recorded humiliation.
You can read the full breakdown of what transpired in this particular Bonus Room on Jester’s Trek. In fact, the two hour, seventeen minute SoundCloud file is also linked. The victim has a speech impediment which is fully exploited, and when he finally snaps, E1 and his crew drive the victim’s wife (who showed up to ask what was going on) into a panic attack.
I doubt this is what CCP envisioned with their “EVE is real” campaign.
The reactions to this incident have ran the gamut. I was first made aware of it at all by this post on Greedy Goblin. Gevlon’s take? I’ll give you three guesses and the first two don’t count. Spoiler: Gevlon blames the victim. And in a certain light, it is something you can almost get behind – why didn’t the guy just turn the computer off? Well, for one thing, he had already given away 100% of his in-game assets at that point. And for another, it doesn’t fucking matter. The only truly relevant point (for CCP) is whether or not someone like E1 is worth having in your game.
And indeed, CCP, perhaps finally realizing the potential media shitstorm brewing, came out and issued a statement:
While the content of online interactions between players cannot realistically be gated within our game worlds, CCP strongly disapproves of clear and extraordinary levels of real life harassment against our players in the outside world.
CCP, in collaboration with the CSM, have agreed and would like to state in the strongest possible terms and in accordance with our existing Terms of Service and End User License Agreement, that real life harassment is morally reprehensible, and verifiable examples of such behavior will be met with disciplinary action against game accounts in accordance with our Terms of Service.
While they didn’t announce anything specific, we know from other sources that E1 was permanently banned. I don’t actually recommend going to that second link there unless you’re a fan of sadism, or want to see a rather frightening example of the sort of players EVE’s mostly hands-off policy attracts.
Still, I feel like there were some arguments surrounding this incident worth deconstructing. Gevlon and a lot of other commenters argue that this issue could be solved by not falling for the scam in the first place. Plus, they argue, what’s really the difference between a prank and a bully? Given how tomorrow is April Fools Day, it’s even somewhat topical.
My response would be: there really isn’t one. The difference between assault and a scuffle is someone filing a police report. The prank example that was offered was blocking someone’s door with phone books. Prank or bully? That’s two different questions. First, it’s entirely reasonable to suggest it wasn’t a prank at all, but rather harassment – again, with the difference being simply the victim’s decision. As to whether someone is a bully for doing that depends on their intentions. We can imagine a scenario in which a guy constantly “pranks” people who shrug it off when, in fact, he derives pleasure from the misery he creates. As I mentioned in the comments on his post, someone is a liar regardless of whether anyone believes them.¹
Gevlon then claims that we cannot prosecute people like E1 with intention-based arguments because no one can prove intention. Except the courts do it all the time via mens rea. There is a rather instructive scenario outlined in a related Wiki article:
For example, suppose that A, a jealous wife, discovers that her husband is having a sexual affair with B. Wishing only to drive B away from the neighbourhood, she goes to B’s house one night, pours petrol on and sets fire to the front door. B dies in the resulting fire. A is shocked and horrified. It did not occur to her that B might be physically in danger and there was no conscious plan in her mind to injure B when the fire began. But when A’s behaviour is analysed, B’s death must be intentional. If A had genuinely wished to avoid any possibility of injury to B, she would not have started the fire. Or, if verbally warning B to leave was not an option, she should have waited until B was seen to leave the house before starting the fire. As it was, she waited until night when it was more likely that B would be at home and there would be fewer people around to raise the alarm.
The Bonus Round victim could have turned off the computer at any time. So too could E1. And this is besides the point that there isn’t a jury in the world that would say the outcome was not exactly what E1 and company were intending to occur.
Where things get really amusing is when people argue that E1 can’t get punished because it’s not against the EULA. Except the EULA includes the ToS, of which the very first goddamn entry might be instructive. Or that E1 shouldn’t get punished because it sets a “chilling precedent.” Or the line is too ambiguous, as Gevlon states. Or it somehow would obligate CCP to start banning all such offenders. Or that it opens the doors to nefarious individuals impersonating people and getting others banned. And a number of similar armchair philosopher attempts at rules lawyering.
That sort of nonsense might work on religions and in college electives, but it doesn’t pass muster in the real world. Items #25 and #26 in the ToS give CCP carte blanche to permaban anyone for any reason. Arguments towards precedent and a nebulous obligation to do a full crusade sort of remind me of the Buridan’s ass paradox. On paper, it “makes sense” that a donkey inbetween two equally distant piles of food would starve to death because it can’t decide between them. In the actual real world, people have the ability to make arbitrary decisions and judgment calls. Just because E1 is banned does not necessarily mean CCP has to, by some mysterious logical mechanism, ban the EVE guild that threatens to blow your ship up unless you sing to them on their chat channel. So very few people understand the Slippery Slope is actually a fallacy; it’s entirely possibly to (subjectively!) determine that one is a more egregious example than the other and stop on the slope.
Then again, hey, that singing extortion thing is pretty fucking weird and exploitative and maybe they shouldn’t be doing that either. If these are the sort of examples people point to concerning how “EVE is real,” perhaps it’s time to re-examine whether that tagline actually relates a positive quality. We don’t have to abandon every game in which someone’s feelings might get hurt, but how about we aim for, as Jester points out, the ballpark figure of “your mother can listen to this without thinking you’re a psychopath.”
¹ Gevlon’s counter-argument to this is that a liar no one believes is an actor or comedian. Err… no. Those professions do not rely on untruth to scam or exploit out of wealth, power, or security; the intent is to amuse, surprise, and entertain. It’s a nonsensical argument akin to suggesting a torturer and a dentist are similar because they both hurt you.