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Culpability of Questionable Design
Is Blizzard responsible for players doing unenjoyable activities for rewards? Or is the player responsible for wanting something they shouldn’t?
For the context of this question, consider the Zul heroic dungeons in Cataclysm. These represent a second “tier” of heroics that offers better gear drops and double the amount of Valor Points, at the cost of a higher level of difficulty and being longer in general. In the last 4-5 months of their release, a number of players have complained about fatigue and burnout from having run these two specific heroics seven times a week for months, as opposed to the nine (9) other heroic options available because those, while easier, offer a sub-standard amount of VP (and leaves you short of the weekly cap). The fairly common counter-argument comes in the form of Bill’s comment in this MMO Melting Pot post:
Nobody is forcing people to do ZA/ZG all the time. In my battlegroup, normal heroic queues are 2-3x faster and less stress than ZA/ZG ones . So I can do half and half. For raiders, they have the option to knock of a few nerfed farm bosses from T11 to help them reach cap.
Also, even at this point in the expansion, not everyone is ZA/ZG ready. Yes, really.
You want choices? You have choices.
I would argue that the “choice” is between efficiency and inefficiency – not a particularly meaningful choice – but it is somewhat worse than that because I get the impression most players do not have fun running heroics for VP in the first place. Is “enduring unfun things because the end result is fun” Blizzard’s fault for designing the game badly? Or is it the player’s fault for choosing to bore themselves for a treat at the end? And even if it is the player’s fault (masochism is a real thing), does that abdicate Blizzard of any responsibility in their game design?
We do know that a lot of rogues appeared to reroll DK, at least when the class was first introduced. We also think rogues were more popular back in the day before flying mounts and instance-teleportation, where ganking someone out in the wilderness was more common. We saw a surge in the popularity of hybrid classes, especially druids and paladins, as running heroic dungeons became something nearly every player did instead of a more dedicated minority. (source)
In terms of heroic dungeons specifically, I do blame Blizzard. There have been many interesting articles on the subject already, but the short version is that the role of heroics and the equivalent of VP (Badges of Justice, etc) has changed radically since their introduction in The Burning Crusade. Back then, the apparent design goal was to allow non-raiders to have a seperate, but parallel endgame gear progression path of their own to raiders. This philosophy obviously changed in the Lich King era when full tiers of gear began to be offered up on the JP vendors of that day, but I did not have a problem with it back then because A) prior tier gear was required for their episodic content model to work, and B) heroics were breezy, 15 minute affairs. That breeziness did, dare I say, make them fun in a multiplayer Diablo kind of way.
Come Cataclysm, it is clear that the Blizzard designers took the difficulty complaints as personal insults, and tuned Cata heroics up to extra-crispy levels. While they were never particularly challenging to skilled individuals and guild groups, they were absolutely brutal to pugs, whom remain the bulk of the LFD population. Blizzard doubled-down on difficulty with the Zul heroics in 4.1, which sort of makes sense given that they drop 353 gear instead of 346 and more VP besides. No one feels forced to do Heroic raids versus Normal raids for gear, right? Yes… but that sort of demonstrates the disconnect. Outside of a few BoEs, there is no way of obtaining heroic raiding gear other than from heroic raiding. Conversely, there are several ways of obtaining gear from VP (and JP) vendors. That VP gear is orphaned, unattached to any particular method of acquisition. Pressing the LFD button and waiting for the queue to pop is orders of magnitude easier than finding/creating a 10m raid group and downing bosses. And moreover, there is now a pseudo-experience point bar in our faces, reminding us how below the (weekly) cap we are at any given time.
It is in this sense that I feel that it is Blizzard, not the players, who are at fault with the state of the endgame. Blizzard took a mechanic designed to give the “more dedicated [heroic-running] minority” a legitimate progression path, and inverted the design to make heroics the endgame for everyone for an entire expansion. Then they “priced” people out of doing them during the early days of Cata, then relented, then made the same damn mistake again with trying to funnel everyone through the Zul heroics. Given that heroics are supposed to be endgame for ~70% of players… where is the beef? It will soon be four months since 4.1, and while 4.3 is slated to be released at the end of this year with three new heroics, are the two Zuls really supposed to have sustained non-raiders for the better part of a year when their endgame is designed to be heroics?

Skeptical of Storybricks
Sep 7
Posted by Azuriel
You have probably read about Storybricks from any number of other bloggers. If you have not, well, take your pick. Far be it from me to denigrate free thinking and innovative design (god knows we need some these days), but none of these full-page ads for Storybricks ever seem to answer what is to me the fundamental question:
As a player, why would I WANT this?
Keep that question in mind as you read this excerpt from Too Damn Epic’s Storybrick article:
Put aside for the moment what kind of game architecture would be necessary to compute all these dynamically changing quests and attributes. Would you, as a player, WANT to quest in a potentially labyrinthine “unforeseen consequences” environment? Killing a farmer’s sheep is pretty straightforward of course, but this sort of system could engender a Machiavellian plot wherein finding the Blacksmith’s hammer pisses off the Innkeeper whose daughter is in love with the prince who gives your execution order to the assassin who buys the temper-steel poisoned dagger from the newly upgraded Blacksmith. If someone (non-ironically) wrote a plot that involved every quest you completed as having the opposite effect you intended, you would call that writer a hack. As WOPR would say, “The only winning move is not to play.”
Of course, the Storybrick guys aren’t making a game like that, or any game for that matter; they are simply making the tools. More precisely, tools for a game that does not exist yet, and one in which would require user-generated content submission, such as Neverwinter Nights or Fallout 3/NV. I say “require” because I cannot ever imagine that a game designer would leave the fate of the narrative solely in the hand of player actions. And I certainly could never see it in an MMO. Why? Here is what epic.Ben asserts from the TDE article:
One of the hallmarks of the MMO genre is a notion of a persistent world, but that persistence is always in tension with the fact that other players exist. Players say they want a world where consequences matter, that if a town gets burned down it stays burned down. But do they really want a world in which the choice of saving the town is never given to them because some noob 4 years ago logged off in the middle of the quest to put the fire out and the town burned down? “Phasing” was a much-touted Blizzard innovation which amounted to open-world instancing, with exactly zero of the MMO elements intact – the designer reaction to the infinitely frustrating disappearing party member issue of Icecrown was to… phase the background and NPCs in Firelands instead.
Going back to Storybricks, what happens when Bob and Tim want to quest together, but Bob killed the sheep while Tim bought wool instead? Under traditional MMO design, nothing happens because it doesn’t matter how the quest is accomplished (assuming you can even complete a quest different ways). And under Storybricks? I have no idea. Does the farmer have a Schrödinger-sheep that is both alive and dead? Assuming the farmer hates Bob and likes Tim, does he still give out a quest to both, or just Tim? Can Bob get credit if he helps Tim complete it? If the farmer has the same quests regardless of feelings towards Bob, does the farmer having “emotions” matter at all?
This is my fundamental problem with the epic.Ben’s assertion above, and Storybrick’s unspoken premise that “if we build it, they will come.” Or more precisely: “if we build emotive NPCs, the player will care.” Emotional depth and multifaceted character development are the pinnacle of what a storyteller can achieve when crafting a tale, but it always hinges on the listener/player caring about said character first. Why do I care that the farmer is mad at me for killing his sheep? Is he an interesting character? Or am I supposed to care because he holds potentially fun (or required!) quests hostage behind a fancied-up logic gate of prior actions? Much like what happens in real life all the damn time, just because a person interacts with other emotive beings does not mean they care about how other people feel.
I can see and appreciate the work the Storybrick people are doing in building a cart, and hoping that a horse comes along to carry it. Finding a fictional character you have some interest in and realizing that there is emotive, narrative depth to their actions is a truly magical experience. That being said, it still requires someone to have crafted an interesting character to begin with. And if they already went through that much effort to make one, I just do not see the appeal of using Storybricks to fill in the blanks Mad-Lib style. Nor do I see the appeal to the player of being in an environment where potentially random actions have lasting, permanent consequences. If accidentally killing a sheep with a stray Arcane Explosion can be rectified by reputation grinding with the Farmer, that is almost worse.
Posted in Commentary, Philosophy
15 Comments
Tags: Game Design, Storybrick