I just completed Orwell, a sort of Papers, Please-style game that demonstrates the dangers of mass surveillance. As an Investigator, your job is to comb through a few suspects’ Facebook pages, text threads, and anything else you can get your hands on (including medical records) to glean info and connect dots to stop further terrorist attacks.
The game is actually pretty slick in an AR sense, and reminded me of that one old (2012 is old, right?) Youtube video, Welcome to Life. There is no fourth wall – you the player agree to terms and conditions and your participation as an outside observer is intended.
Overall, the game was decent entertainment across the six hours I spent playing. The frustrating part though was how often I ended up having to fight against the game mechanics.
One of the central conceits of the game is that you have to upload information to the Orwell system as “Datachunks.” Sometimes this is straight-forward factual information, like phone numbers or email addresses. Other times you have to exercise judgment and restraint based on context. If someone says they live in “Wonderland, on the other side of the rainbow” or whatever, uploading that will actually make that their address in the system. That example is benign, but as this is a game with multiple endings, you can actually screw things up depending on what you submit and what you don’t.
The problem I faced rather early on though is that Orwell is a videogame. And as a videogame, progression is based on “flags” which must be tripped before you can continue. There were at least four instances in which I could not progress until I uploaded a specific Datachunk that was not otherwise immediately obvious as being necessary. Once I did so, there would be a totally unrelated phone call or whatever I could listen in on to get more information and continue onwards. But as I mentioned, the game makes it clear that you shouldn’t just upload ALL of the Datachunks lest you pollute the profiles and/or possibly implicate an innocent person.
There is no option to just end the day, or move forward with the information you already have. I suppose it would be more frustrating to basically soft-lock you out of finishing the game at all if you end up missing a crucial bit of information. Nevertheless, Orwell felt like it existed between a visual novel and a Hidden Object game, the latter being a hypothetical one in which you could “lose” by clicking on the wrong thing.
I don’t have a solution to this problem; the Orwell devs don’t either. It’s a shame that an otherwise delightful experience could encounter so much friction in execution based on game mechanics.